Employee Monitoring Software Has Gone Off the Deep End With Ai

New productivity software features:

  • Full keylogging and mouse movement tracking (this has been around for ages)
  • Takes a screenshot of your desktop every interval (between 10 seconds to 5 minutes), also part of every RMM I know
  • Keeps track of the programs you open and how often, also standard
  • Creates real-time recordings and heat maps of where you click in any program (nearly all websites also do this)
  • It allows your manager to group you into a “work category” along with your coworkers
  • It then uses “AI” to create a “productivity graph” from all your mouse movement data, where you click, how fast you type, how often you use backspace, the sites you visit, the programs you open, how many emails you send and compares all of this to your coworker’s data in the same “work category”
  • If you fall below a cutoff percentage (say you type slower than your colleague or take longer to fill out a form or have to answer a phone call in the middle of writing an email), you get a red flag for review that gets sent to your manager and whoever else they choose
  • You can then be prompted to “justify” this gap in productivity in their web portal
  • If your desktop is idle for more than 30-60 seconds (no “meaningful” mouse & keyboard movement), you get a red flag
  • If your workflow is consistent Monday – Thursday but falls below the set aggregate data score on a Friday, you get a red flag
  • It also claims it can use all of this gathered data for “workflow efficiency automation” (e.g. replacing you). The same company that sells this suite conveniently also sells AI automation services, and since they already have all your employee workflow data, why not give them more money while you’re at it?